Impressum
Legal Disclaimer
Last Updated: August 17, 2026
Welcome to Sylhlw (hereinafter referred to as "we," "us," "our," or the "Company"). This Legal Disclaimer (the "Disclaimer") governs your use of our website, https://www.sylhlw.com (the "Site"), and the purchase and use of our herbal tea products (the "Products"). By accessing the Site, placing an order, or using our Products, you acknowledge that you have read, understood, and agree to be bound by the terms set forth below.
1. General Information & No Warranty
All content, information, and materials provided on this Site, including but not limited to product descriptions, ingredient lists, brewing instructions, blog posts, articles, and any other content (collectively, the "Content"), are provided for general informational purposes only.
The Content is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. While we strive to ensure that all information on the Site is accurate and current, we make no representations or warranties regarding the accuracy, completeness, reliability, suitability, or availability of any Content, Products, or services offered through the Site. We reserve the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice.
2. Not Medical Advice & Health Disclaimer
The information provided on this Site is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Statements made regarding teas, herbs, botanicals, ingredients, or wellness benefits have not been evaluated by the U.S. Food and Drug Administration (FDA), Health Canada, or any other regulatory authority unless otherwise explicitly stated.
Our Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Any wellness‑related content, product descriptions, or marketing materials provided through the Site, social media, emails, or packaging shall not be interpreted as medical advice or healthcare guidance.
3. Individual Results May Vary & Consumer Responsibility
The effects of herbal teas may vary from person to person. While some individuals may experience benefits from consuming herbal products, others may not experience the same effects. We do not make any guarantees regarding the efficacy, outcomes, or results of consuming our Products. Results may depend on various factors, including but not limited to individual health status, lifestyle, genetics, and adherence to recommended usage instructions.
Customers are solely responsible for:
Reviewing all product ingredients and determining whether a product is appropriate for their personal use, dietary requirements, allergies, sensitivities, or health conditions;
Understanding and adhering to any potential risks associated with using the Products;
Ensuring proper preparation, storage, and consumption in accordance with the instructions provided on the product packaging and/or the Site.
4. Consultation with Healthcare Professionals
We strongly recommend that you consult with a qualified healthcare professional before incorporating any herbal teas or botanical products into your diet, particularly if you:
Have pre‑existing medical conditions;
Are pregnant, nursing, or planning to become pregnant;
Are taking prescription or over‑the‑counter medications (herbal teas may interact with certain medications);
Have known allergies or sensitivities;
Are managing a chronic illness or medical condition.
5. Allergen Warning
Some individuals may be allergic to certain herbs, botanicals, or ingredients used in our Products. While we take reasonable precautions to identify and disclose known allergens where applicable, our Products may be processed, packaged, or stored in environments that handle common allergens. We cannot guarantee that any Product is completely free from traces of allergens, including but not limited to nuts, dairy, soy, gluten, or other ingredients. Customers with severe allergies or sensitivities consume our Products at their own discretion and risk.
6. Limitation of Liability
To the fullest extent permitted by applicable law, Sylhlw, its owners, officers, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with:
Your use of or inability to use the Site or Products;
Any adverse reactions, allergic reactions, or other health complications arising from the use of our Products;
Misuse of Products, improper preparation, excessive consumption, or failure to follow usage instructions;
Reliance on any Content or information provided on the Site;
Any errors, omissions, or inaccuracies in the Content;
Delays, damages, losses, theft, or delivery issues caused by third‑party shipping carriers or circumstances beyond our control.
By purchasing and using our Products, you agree to release us from any liability arising from your use of the Products.
7. Product Warranty Disclaimer
All Products sold through the Site are provided "as is" and "with all faults". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Products will meet your requirements or that the operation of the Site will be uninterrupted or error‑free.
8. Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations, software, product photography, packaging designs, branding elements, product names, tea blend names, and marketing materials, is the exclusive property of Sylhlw or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, display, modify, create derivative works from, republish, upload, post, or transmit any material from this Site without the prior written consent of Sylhlw. Unauthorized use of any content, including but not limited to scraping, AI training usage, or commercial exploitation, is strictly prohibited.
9. Refund and Return Policy
For information regarding refunds, returns, and exchanges, please refer to our dedicated Refund Policy page. By purchasing our Products, you acknowledge and agree to the terms outlined in our Refund Policy.
10. Governing Law
This Disclaimer and any disputes arising out of or related to your use of the Site or Products shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under this Disclaimer shall be brought exclusively in the courts located in the United States.
11. Severability
If any provision of this Disclaimer is held to be unlawful, void, or unenforceable, that provision shall be deemed severable, and shall not affect the validity and enforceability of any remaining provisions.
12. Changes to This Disclaimer
We reserve the right to update, modify, or change this Disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on this page, and the "Last Updated" date at the top of this Disclaimer will be revised accordingly. We encourage you to review this Disclaimer periodically to stay informed of any updates. Your continued use of the Site or purchase of Products following the posting of changes constitutes your acceptance of those changes.
13. Contact Information
If you have any questions, concerns, or comments regarding this Legal Disclaimer or our Products, please contact us at:
Company Name: Hangzhou Wanheng E‑commerce Firm (杭州宛珩电子商务商行)
Address: Room 207‑A0235, Building 21, No. 1399 Liangmu Road, Cangqian Street, Yuhang District, Hangzhou, Zhejiang Province, China
Postal Code: 311121
Email: contact@sylhlw.com
By purchasing and using our Products, you acknowledge that you have read, understood, and agreed to the terms of this Legal Disclaimer.